Our project managers and technical support are here to consult and advise on your ERP system. Whether you are a new or current customer, our team lean on our years of experience to help you find a solution for your business’ needs.
Once the initial consultation process is complete, a draft Project Implementation Plan will be discussed and agreed upon.
This is where key activities are identified that are critical to the successful delivery of your project milestones whilst considering the customers’ requirements and available resources and deadlines.
A Project Team will then be assembled.
Your specific Project Team will consist of the individual roles required to cover all aspects of the initial system implementation and ongoing support.
The Rubicon Project Team consists of:
Overall Project Manager & Business Manager
- Total responsibility of the overall project
Project Leader
- Responsible for the day-to-day implementation
- Analysing the business requirements and system configuration
- Gap analysis and generating functional/technical specifications for identified bespoke developments
- Responsible for implementing and training on the core product
- Responsible for liaising with the software development team
Development & Support Team
- Responsible for any/all software development specified by Project Leaders
- Responsible for ongoing post-implementation support
MIS Developer & Data Analyst (if required)
- Crystal Report or Data Analysis/Business Intelligence development training and support
Technical Team
- Responsible for any hardware implementation, technical issues, and/or ongoing technical support
